CHARGE TECHNOLOGIST – Ultrasound, Mammography and PACS Administrator, Diagnostic Imaging Full Time

JOIN US IN MAKING EXCELLENT CARE PERSONAL!
At Georgian Bay General Hospital (GBGH), our commitment to excellence sets us apart. We believe in making excellent care personal, and we are on a relentless journey to enhance the well-being of both our staff and patients. Are you ready to contribute to a healthcare legacy that makes a difference?

THE OPPORTUNITY

 As the Charge Technologist – Ultrasound, Mammography & PACS, you will play a pivotal leadership role in overseeing the daily operations and performance of the ultrasound and breast imaging services, while also managing administrative responsibilities for the Picture Archiving and Communication System (PACS) within the Diagnostic Imaging Department.

Reporting to the Manager of Diagnostic Imaging & Laboratory Services, you will be accountable for ensuring the delivery of safe, high-quality imaging services, efficient workflow management, and compliance with professional and accreditation standards. In addition to performing advanced ultrasound and mammographic procedures for inpatients, outpatients, and emergency cases, you will provide clinical leadership, technical expertise, and mentorship to technologists and students.

Your responsibilities will also include administration of PACS and related imaging informatics: monitoring image flow, facilitating troubleshooting technical issues, ensuring data quality and integrity, collaborating with IT and vendor support, and supporting users with training and workflow optimization.

Operating within departmental protocols and organizational values, you will model professionalism and excellence for the team, ensuring all duties are conducted in accordance with the Standards of Practice established by the College of Medical Radiation and Imaging Technologists of Ontario (CMRITO) and the Regulated Health Professions Act.

• KEY ACCOUNTABILITIES & RESPONSIBILITIES
• Support and promote the hospital’s mission, vision, values, and the GBGH Code of Conduct in all interactions.
• Oversee day-to-day operations in ultrasound and mammography; coordinate workflow, room utilization, and staffing coverage to meet patient demand.
• Provide clinical leadership, mentorship, and orientation for technologists, students, and co-op participants.
• Collaborate with Radiologists, Diagnostic Imaging leadership, and the Quality Lead to maintain accreditation, compliance, and best practices standards.
• Lead or support departmental quality initiatives, audits, and process improvements.
• Perform or oversee high-quality ultrasound and mammography for screening, diagnostic and interventional purposes accordance with GBGH protocols and regulatory standards.
• Prepare exam rooms and imaging equipment (ultrasound and mammography); adhere to infection prevention, radiation/ultrasound safety, and patient safety protocols.
• Review imaging requisitions for accuracy, clinical relevance, and appropriateness; clarify orders as required.
• Explain procedures clearly and compassionately; obtain informed consent and answer questions within scope of practice.
• Position and instruct patients to ensure safety, comfort, dignity, and optimal image quality.
• Troubleshoot equipment issues, coordinate preventative maintenance and service, and maintain accurate equipment logs.
• Assist with patient care tasks (lifting, turning, positioning) while upholding dignity and safety.
• Ensure accurate image production, storage, retrieval, and distribution through PACS.
• Monitor and resolve PACS exceptions and support image routing and workflow integrity.
• Act as primary liaison with IT, vendors, and radiology teams for PACS-related issues, upgrades, and optimization.
• Provide user support and training on PACS functions.
• Generate reports and statistics from PACS to support operations, quality monitoring, and accreditation.
• Participate in departmental meetings, committees, and hospital initiatives related to imaging and quality improvement.
• Maintain accurate documentation, including patient demographics, requisitions, imaging records, and equipment logs.
• Order and manage departmental supplies; verify stock levels and expedite replenishment when necessary.
• Demonstrate accountability for professional, ethical practice aligned with hospital policies, legislation, and CMRITO standards.
• Maintain reliable attendance and punctuality to support consistent patient care.
• Perform other duties as assigned by Diagnostic Imaging leadership to support safe, efficient operations.
• Carry out all duties in accordance with the Standards of Practice of the College of Medical Radiation and Imaging Technologists of Ontario and the Regulated Health Professions Act.

QUALIFICATIONS & EXPERIENCE
The ideal candidate will possess the following key competencies, record of experience and academic preparation:

• Current registration in good standing with the College of Medical Radiation and Imaging Technologists of Ontario (CMRITO).
• Membership in good standing with CAMRT and/or OAMRT preferred.
• Completion of Mammography I and II courses preferred
• Certificate in Breast Imaging – Screening (CBIS) preferred.
• Minimum of 3 years of combined experience in Mammography and Ultrasound, with demonstrated leadership skills.
• Demonstrated clinical competency in mammography (including interventional procedures) and diagnostic ultrasound examinations.
• Recent experience with the Ontario Breast Screening Program (OBSP) and High Risk OBSP Program preferred.
• Experience with PACS administration, including troubleshooting, workflow monitoring, and user support, considered an asset.
• Strong knowledge of ultrasound and mammography imaging principles, anatomy, techniques, and equipment operation.
• Demonstrated knowledge of Quality Control and Quality Assurance programs, with the ability to identify and recommend process improvements.
• Current BCLS certification preferred.
• Demonstrated initiative, accountability, problem-solving, and strong organizational skills.
• Effective verbal and written communication and collaboration skills.
• Ability to adapt to change in a fast-paced healthcare environment.
• Proven ability to work independently and collaboratively as part of a team.
• Evidence of ongoing professional development and continuing education.
• Demonstrated commitment to high-quality, patient-centred care.
• Reliable attendance and flexibility to work various shifts across GBGH campuses as required.
• Commitment to GBGH Values and Purpose Statement.
• As a partially designated French speaking organization, French verbal and written skills are considered an asset.

HEALTH, SAFETY & WELLNESS

Join us in a culture where your well-being is a top priority. Health and safety are of utmost importance at GBGH. We're dedicated to providing a safe workplace and encourage active participation from all team members. Hours of work are all shifts (rotating days, nights, weekends, and holidays). At GBGH, we prioritize work-life balance, valuing our employees' well-being.

COMPENSATION
When you choose to be a part of GBGH, you're choosing a workplace that prioritizes your growth and well-being. We invest in your professional development, fostering an environment that values continuous learning and growth, ensuring your career thrives.

• Hourly rate of pay $44.66 - $56.30, plus a generous vacation allotment in accordance with the OPSEU Collective Agreement.
• There will be a comprehensive and competitive benefit plan, including but not limited to extended health and dental coverage, life, paid sick days, short -term disability income protection plans
• Healthcare of Ontario Pension Plan (HOOPP), one of Canada’s largest defined benefit pension plans.
• Education Fund Opportunities, Career Development and Education Sessions.
• Access to Employee and Family Assistance Program.
• The successful applicant will be compensated for their time in the interview (up to 1 hour).

HOURS OF WORK
Permanent Full Time. Shifts would include rotating days, nights, weekends, and holidays. Shifts and hours may change according to departmental requirements and as per the OPSEU collective agreement.

THE HOSPITAL
Discover a rewarding career at GBGH, a dynamic 113-bed facility nestled in the heart of Midland, Ontario. Our dedicated team serves a diverse catchment area, including Midland, Penetanguishene, Township of Tiny, Township of Tay, Christian Island, Georgian Bay Township, and Springwater Township. With a population base of 55,000, surging to over 150,000 during the peak season, GBGH stands as a healthcare cornerstone for our vibrant community.

With an annual budget of approximately $80 million, a robust staff of 800 professionals, and a network of over 100 active professional staff alongside 70 regional affiliates and consulting physicians, GBGH is a vital healthcare hub. Our services span acute care, rehabilitation, complex continuing care, and Level 3 intensive care unit, with exciting plans on the horizon. We are in the early stages of expanding our capabilities, including a 2,500 sq ft expansion to our diagnostic imaging department to add MRI services for our community, a 50,000 sq ft expansion off our emergency department to offer 24 inpatient mental health beds and planning for a new state-of-the-art hospital facility. Explore the latest developments and initiatives at GBGH by visiting our website: gbgh.on.ca.

HOW TO APPLY
If you're ready to embark on a remarkable career journey with GBGH, apply now. Join us in making excellent care personal and be part of a team that is shaping the future of healthcare in our community. 

We thank all applicants for their interest in this opportunity, but please note that only those candidates selected for an interview will be contacted. Selection will be based on the skill, ability, experience, and qualifications. The Hospital reserves the right to conduct a formal interview or other applicable testing where required.

GBGH is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please advise the Human Resources Department. We encourage all qualified individuals to apply including visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2s+ persons, and anyone else who will contribute to a diverse workplace.